1.ADMAP – A Value Added Innovation to Management
Ajai Kr. Singhal, University of Allahabad,Rohit Singh, School of Management Sciences, Varanasi

Management is a moral profession where management education is necessary for achieving the personal as well as organizational goals. Knowledge, Skills and Attitudes comprises management education. Primary pedagogy to acquire knowledge is through a typical classroom medium of education. Skills can be hard or soft. Computer literacy for example is of the former type. Administrative skills and attitudes are of a later type. ADMAP is the short form for Assessment and Development of Managerial Abilities and Potential. ADMAP is an attempt to discover and strengthen administrative skills and professional attitudes. In other words, it is a formal system of primarily self-dependent development of administrative skills. This paper is an attempt for deep insight and analysis of the qualities, skills, abilities and potential organisations look for among the employees for organisational growth in general and employees progress in particular and how they should be trained and groomed to achieve excellence.Download Full Paper

2. Improving your Leadership Skills with Emotional Intelligence.
Shabnam Saxena and Amita Girdhar, Haryana School of Business, Guru Jambheshwar University of Science & Tech, Hisar

Leaders create the context within which we work. Leaders can create a productive, happy, healthy context where employees feel valued, inspired, motivated, and where they feel they can produce their best work. Likewise, leaders can create the opposite environment where employees feel dread as they think about entering the work environment and they would leave the organization at the first opportunity. Given the importance of leaders and leadership on the effectiveness and on the productivity of an organization leaders must, therefore, understand how to inspire and ignite passion to make employees happy and keep employees healthy so that they stay and contribute to their full potential for their whole careers. This paper is an attempt to highlight the importance of emotional intelligence in improving the leadership skills.
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Parimal H. Vyas, Bijal Zaveri, MS University, Baroda

Face of Global Banking is undergoing a transition. Banking is now a global issue. Reforms in the financial sector, covering banking, insurance, financial markets, trade, taxation etc. have been a major catalyst in strengthening the fundamentals of the Indian economy. The reform measures have brought about sweeping changes in this critical sector of the Indian’s economy. Banking in India is generally fairly mature in terms of supply, product range, and reach-even though reach in rural India still remains a challenge for the private sector and foreign banks in the year 2007. The broad objective of the financial sector reform has thus been to create a viable and efficient banking system. Improvements in the growth rate can be effected through three, not necessarily mutually exclusive channels: improving productivity of capital, through investments in human capital and raising total factor productivity (TFP). Performance of the banking sector has impact across the length and breadth of the economy. The major banking sector reforms comprises of modifying the policy framework; improving the financial soundness and credibility of banks; creating a competitive environment, and strengthening of the institutional framework. The banking sector reform measures to enhance efficiency and productivity through competition were initiated and sequenced to create an enabling environment for banks to overcome the external constraints which were related to administered structure of interest rates, high levels of pre-emption in the form of reserve requirements, and credit allocation to certain sectors.
An attempt has been made in this paper to provide a brief overview on performance of the Banking Sector in India. It also includes a critical review of the performance as well as impact of Banking Sector Reforms in India. It has also covered the role and measures initiated by the Reserve Bank in India [RBI] in order to implement the Banking Sector Reforms in India. The concluding remarks are provided at the end.
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Manjula Jain, IFTM, Moradabad , Monica.C.Singh, MPIM, Pune, Amitabh Pandey, SMS Varanasi

The development of the banking system is always associated with the contemporary changes in the economy. The Indian banking industry has undergone a metamorphosis in the last two decades due to changes in the political, economic, financial, social, legal and technological environments. The mind boggling advances in technology and deregulation of financial markets across the countries created new opportunities, tempting banks to enter every business that had been thrown open The banks are now moving towards universal banking concepts, while adding new channels and a series of innovative product offerings catering to various segments at an attractive price. This makes it imperative for the banks to adopt sophisticated risk management techniques and to establish a link between risk exposures and capital. Effective management of risk has always been the focus area for banks owing to the increasing sophistication in the product range and services and the complex channels that deliver them.. The challenge for the banks is to put in place a risk control system that minimizes the volatility in profit and engenders risk consciousness across the rank and file of the organization. Sound risk management will ensure a healthy bottom line for the bank as risk taken by the bank will be commensurate with return and will be within an approved risk management policy. As all transactions of the banks revolve around raising and deploying the funds, Asset-Liability Management (ALM) gains more significance as an initiative towards the risk management practices by the Indian banks. The present paper discusses the various risks that arise due to financial intermediation and by highlighting the need for asset-liability management; it discusses the Gap Model for risk management.
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J.K. Sharma, GL Bajaj Institute of Management and Research,GREATER NOIDA

The objective of this study was to analyses various design alternatives in determining the manpower requirement needed to run a hospital’s pharmacy unit efficiently. This study enable the hospital administration in understanding and effectively using the manpower available in reducing the waiting time of prescription orders under different conditions. Three different operating procedures were evaluated in order to give a complete analysis of the prescription order process taking place in the pharmacy unit. Multiple server queuing with no priorities, a priority discipline queueing model without and with pre-emptive service has been used in this paper A numerical example has been added to demonstrate the application of queuing theory.
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6.Glasnost and Management Education: Perestroika as the Imperative
Pramod Pathak, Saumya Singh, Indian School of Mines, Dhanbad

Mikhail Gorbachev is a forgotten man today. Yet his contribution to the process of globalisation cannot be undermined. He was the man who changed the world. True, to those who still remember him, he may evoke mixed reactions in them. As the man who dismembered USSR or the person who restructured the world. But, after his perestroika and glasnost the world will never be the same again. And, perestroika and glasnost have touched every aspect of the globe from politics to societies, from economics to education. Management Education included. Against this backdrop it is time to evaluate existing management education paradigm vis-à-vis challenges of globalisation.

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7.Individual and Organizational Correlates of Employee Empowerment: Some Indian Evidence
Ajai Pratap Singh, VBS Purvanchal University, Jaunpur

This study seeks to explain the influence of age, experience and job level (managerial status) on employee empowerment and its eleven dimensions. It made use of simple random sampling in selecting 112 employees. The study sample responded to one valid and reliable instrument. Findings provide partial support for the investigated research questions. Implications for future research are discussed.Download Full Paper

8.Spurious/Fake Products: An Abuse to Indian Markets

Manish Srivastava, School of Management Sciences, Varanasi

Posting of record annual sales of fake products at Rs. 15,000 crore this year, the revenue loss to the country by way of evasion of excise and local taxes by these fake products are estimated at Rs 1250 crore in March 2006 as per the study conducted by the Associated Chambers of Commerce and Industry of India (ASSOCHAM).
Indian Economy has undergone a number of changes in the last decade due to liberalization and globalization. India, being a developing country has a bright future because of high growth rate and all round development of its goods and service industries. This exponential growth has also brought some negative effects of counterfeiting, adulteration and spurious products and these days it has become an increasingly dangerous menace to consumer choices, health and the economy.Consumers are often unaware that they buy products that resemble what they want. This is worrying companies because fake products often ride on the success of the original product, eating into sales, and, in some cases, harming the consumer health and safety, but there are many products which a consumer willingly purchases with knowing that they are purchasing fake or duplicate product such as VCD and MP3 Discs only because of lower price.The major victims of these products are customers, companies and government. The paper is an attempt to understand the business of fake products, its existence in market and reasons for its existence and the most important the steps taken by the government and companies to prevent the uses of these products. The paper also aims to suggest strategies to curb these products to circulate in the market.Download Full Paper

9.Human Computer Interaction : Pros and Cons
Dimna Shorabh, Jaipuria Institute of Management, Ghaziabad

Human-computer interaction is a discipline concerned with the design, evaluation and implementation of interactive computing systems for human use Human–computer interaction (HCI), alternatively man–machine interaction (MMI) or computer–human interaction (CHI) is the study of interaction between people(users) and computers.Here we are dealing with the history, the future scope of HCI computer system and effect of HCI in our day to day life.Download Full Paper


Dr. Salma Ahmad, Faculty of Management Studies & Research, Aligarh Muslim University

Medicinal drugs play a very important role in public health care programmes of countries. It helps save lives and draws people to health facilities where they can receive treatment. Medicinal drugs also help keep health care costs down. Patients would prefer treatment to surgical operations. Also corporates as well as insurance companies would prefer to pay for drug treatment rather than pay for potentially risky and more expensive surgery. Moreover the cost of complications by not treating illness with medicines in the early stages could further increase the expense. The high cost of medicines puts increasing pressure on health care budgets. In many industrialized nations of the world the elderly population (those older than 65 years of age) is expected to double in the next 50 years. This section of the population usually has a high health care expenditure. In many developing economies, including India, the epidemiological profile is changing. It is evolving from infectious and less expensive diseases, to chronic degenerative diseases such as cancer, diabetes, and cardiovascular diseases. Tobacco use, prolonged and unhealthy physical inactivity and excessive alcohol use are major causes and risk factors for these diseases. Also, trends in tobacco use are expected to increase in the developing countries. (WHO, fact sheet, Jan 1, 2000) Nutritional transition by increase in intake of high fat and fast food products, and a sedentary life style, and also pressure to perform promotes cardiac diseases. These diseases are more expensive to treat. In fact, in India, the highest growth in coronary artery diseases (CAD) is among young executives. Studies confirm that cardiac aliments start taking root in people with high stress jobs and irregular lifestyles even in their 20s and 30s. Prevelence of CAD has increased from 15-20% to 30-40% in the last 10 years affecting almost 10% of the population while it is only 7% in the US and Europe and 4% in China. (Young Executives have to keep tabs on heart, The Economic Times, Oct. 31, 2006, p.8)Most public health programmes supply drugs through old and outdated and complex supply chains. As a result critical drugs many a time are not available to people as and when he needs them and very often counterfeit drugs are supplied. Drug counterfeiting is a very common problem that exists in India. Organisations and individuals peddling fake medicine is a common instance. They put a large number of unsuspecting patients at risk by exposing them to unknown contaminants and denying them medicine known to be safe and effective at treating medical ailments. This paper proposes a model to develop a drug supply chain for India and offers suggestions to make the right drugs available in the right quantity, at the right place, at the right time, in the right condition, to the right customer, and at the right cost.
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The term ‘industrial sickness’ in banking means the unsatisfactory working of industrial units resulting in non payment of bank dues. Such sickness can be attributed to both internal as well as external factors. The external factors are shortage of raw materials, shortage of power etc. While the internal factors are inefficiency and/or dishonest management, diversion of resources, utilization of current assets for non current and long term.



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